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Service Team
About sweetgreen:
sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.
Are you a team player who’s open to growing and learning new things? Are you looking to break into the restaurant/service industry and want a job where you can get your hands dirty? Are you an individual who wants a job where you can be yourself?
sweetgreen Benefits:
Starting Pay $18.03
A friendly, fun, and positive work environment, with a welcoming and supportive team
A clear career path with opportunities for advancement and career development
Free sweetgreen gear and swag
Healthy and delicious shift meals
Medical, Dental, & Vision plan options available for part time and full time Team Members
Competitive wages
Vacation Wellness time*
5 month paid parental leave*
401k*
Holiday Premium: hourly employees who work on an observed holiday will be paid 1.5x their hourly wage
You must be able to perform the following job duties satisfactorily, with or without a reasonable accommodation:
Position Overview:
As a Team Member, you will be an ambassador of the sweetlife and sweetgreen's core values. You will be an integral part of the guest experience, through the face‐to‐face customer interaction and 1:1 service model that sets us apart from other restaurant companies. You will report to the Head Coach (General Manager) and Assistant Coach (Assistant General Manager), and will be empowered to make your own decisions that create the best experience for our guests.
You will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them, making their salads on the line and, ending their experience at the cashier.
We encourage our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team.
Responsibilities:
Team Member responsibilities include and are not limited to:
Maintain cleanliness of front line, lobby, bathrooms patio area, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage station, and bathrooms
Learn and maintain knowledge of our changing salad menu to effectively communicate all ingredients to guests
Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line
Maintain knowledge of critical dietary information and demonstrate proper food handling
Set up, maintain and break down front line area
Operate POS register to complete customer transactions
Greet guests, guide the customer journey, resolve guest issues and properly inform guests of cashless transactions how our sweetgreen app works
Maintain cleanliness and organization of online-ordering (OLO) pick-up area; organize OLO shelve, manage shelf life log and help guests locate their salads
Requirements/Desired Traits:
Food, Restaurant, Team and/or Customer Service experience
A team player with a positive can-do attitude
Quick and adaptable learner
Excellent and collaborative communication skills
A knack for delivering personable customer service and a desire to make connections with guests everyday
Accountable in upholding high standards
Physical Requirements:
Ability to read and comprehend information at a close range at a close range, and follow instructions accurately and efficiently
Ability to use electronic systems, such as computers and tablets.
Physically able to lift up to 25 pounds and, stand for long periods of time
Manual dexterity able to operate cutting tools and kitchen utensils
Subject to exposure to cleaning chemicals
Come live the sweetlife!
sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please CLICK HERE.
Full Time
Restaurants & Catering Services
$30k-38k (estimate)
05/13/2023
06/05/2024
PALO ALTO, CA
3,000 - 7,500
2018
<$5M
Restaurants & Catering Services
The job skills required for Service Team include Customer Service, Communication Skills, Futures, Communicates Effectively, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Team. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Team. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Team positions, which can be used as a reference in future career path planning. As a Service Team, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Team. You can explore the career advancement for a Service Team below and select your interested title to get hiring information.